Faq
Frequently Asked Questions
Yes, you will have a dedicated manager who will be your main point of contact, providing regular updates and support.
Yes, our web design team builds responsive, user-friendly websites tailored to your brand and business needs.
Simply reach out to us through our contact form or call us directly. We’ll discuss your goals and recommend the best digital marketing solutions for you.
We build native iOS and Android apps along with web apps (React, Angular, or Node.js back‑ends). Cross‑platform frameworks like Flutter or React Native are also available when suitable for speed and cost.
Simple apps typically launch in 8–10 weeks. Mid‑range apps run 12–16 weeks. Complex enterprise apps extend to 20+ weeks, depending on feature set and integrations.
Absolutely—you receive full ownership of the source code, provided you’ve settled all deliverables as per the contract.
Yes. We offer support packages starting from monthly retainers—covering updates, bug fixes, security patches, and performance monitoring.
We manage Google Ads, Facebook/Instagram Ads, LinkedIn, YouTube, and TikTok campaigns—tailored to your target audience.
Through metrics like conversion rate, cost per conversion, click‑through rate, and ultimately revenue or lead value—all tracked via Google Analytics or Facebook Pixel.
Both. Choose campaign management only, or pick comprehensive packages including creative, analytics reporting, and retainer services.
We work across education, fintech, e‑commerce, tourism, and health sectors—especially those targeting Nepali or South Asian audiences.
Logos, branding, brochures, posters, business cards, social media visuals, infographics, and more.
We offer fixed‑price packages per deliverable, or hourly rates (NPR/hr) for bespoke or ongoing support work.
Simple deliverables (e.g. flyers) take 3–5 business days; branding identities take 10–14 days including revisions.
Packages include final files (PDF, JPG, PNG) and editable source files (AI, PSD, etc.), plus 2–3 rounds of revisions.
We use Adobe Creative Cloud (Illustrator, Photoshop, InDesign) or Blender for higher quality—but can also deliver Canva‑ready assets when preferred.
Corporate live‑action, motion graphics, 2D/3D animation, explainer videos, testimonial reels, and social shorts.
We storyboard & script → produce (shoot or animate) → edit → review with you → finalize delivery in HD/4K formats.
Based on niche relevance, engagement rate, audience demographics, and past work performance or testimonials.
Platforms include feed posts, stories, reels, videos, live sessions, blogs, and affiliate or discount-driven content too.
Costs depend on influencer tier (nano, micro, macro), campaign duration, deliverables (posts vs videos), and exclusivity terms.
We monitor reach, impressions, engagement (likes/comments), click-through, traffic, and conversions via UTM links, promo codes, and campaign analytics.
SMEs, startups, educational institutions, retail and financial services—particularly those scaling operations digitally.
Services include managed IT support, cloud migration, cybersecurity audits, network setup, help‑desk, backups, and disaster recovery planning.
It’s an outsourcing model where we proactively manage your IT environment—reducing downtime, increasing productivity, and preventing threats before they arise.
We offer SLAs with guaranteed response times; critical outages are addressed within hours via remote support or on‑site visits if needed.
Our service covers product display, shelf arrangement, stock rotation, planogram execution, in-store branding, and reporting—customized for both general trade and modern trade outlets.
Yes, we operate across both channels with tailored approaches—field reps for general trade and compliance-focused audits for modern trade.
We deploy trained merchandisers, use real-time tracking tools, and share photographic evidence and reports to ensure compliance.
Absolutely. We provide weekly/monthly dashboards tracking shelf share, stock availability, planogram adherence, and competitor visibility.
Yes, we provide integrated packages including both still photography and videography for corporate, event, product, and promotional needs.
Edited photos are delivered within 5–7 business days; videos within 10–15 days depending on complexity and revisions.
Yes, we offer outstation shoots across the Kathmandu valley. Travel and logistics are calculated based on the project scope.
Raw files can be provided upon request at an additional cost, as per our standard licensing and usage agreements.
Yes, we optimize for local keywords, Google My Business, and location-specific directories to help you rank in Nepal-based searches.
Initial results may appear in 3–6 months. SEO is a long-term strategy that compounds over time.
We combine on-page SEO (content, meta tags, site structure), off-page SEO (link building), and technical SEO (site speed, mobile responsiveness).
Yes, we share monthly reports tracking keyword rankings, traffic changes, backlink growth, and conversion data.
UX (User Experience) focuses on how users interact with your digital product. Better UX means higher engagement, lower bounce rates, and improved conversions.
Yes, we run usability tests on prototypes to validate assumptions and improve design decisions based on real feedback.
You receive wireframes, user flows, high-fidelity mockups, and design assets, plus documentation for developer handoff.
Yes, we specialize in modernizing outdated visuals while preserving brand equity and recognition.
Through a centralized brand guideline document and asset library that governs visual usage across all platforms.
It starts with discovery sessions, followed by mood boards, concept development, and refinement rounds before final delivery.
Yes. Final files include vector logos (AI, EPS), PNGs, JPGs, and PDF brand books.
Voice branding involves creating a distinctive sound or voice identity (jingle, voiceover, IVR tone) to enhance brand recall.
Jingles, radio ads, YouTube voiceovers, in-app voice guidance, and IVR messages in both English and Nepali.
Absolutely. We work with native speakers and culturally aligned scripts for maximum impact.
Yes, we provide sample voice options and guide you in selecting tones that match your brand personality.
Both. We offer one-time production or retainers for campaigns and platform-based voice asset management.
We do both—custom-coded sites for performance and CMS platforms like WordPress, Shopify, or Webflow for flexibility.
Yes. Every site is optimized for mobile responsiveness, speed, and SEO best practices.
Timelines range from 3–5 weeks for basic websites to 8–12 weeks for custom or eCommerce builds.
We use modern tech stacks—HTML5, CSS3, JavaScript, PHP, Laravel, React, and CMSs like WordPress, depending on client needs.
Domain registration, SSD hosting, SSL certificates, email setup, cPanel access, and 24/7 support.
Yes. We provide complete migration assistance with minimal downtime.
We offer firewalls, daily backups, malware scans, and DDoS protection for all clients.
Yes. You’ll receive alerts before expiry and can enable auto-renewal to avoid downtime or loss.
Ready to accelerate your business growth with proven solutions?
Set up a call with our team today!
Talk to Our Experts